01. Information We Collect
We may collect and process the following types of information when you interact with our platform:
Personal Information
When you make an inquiry, booking, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Residential Address
- Date of Birth
- Emergency Contact Information
- Government-issued Identification Details (where required for rentals)
- Driving License Information
Booking Information
- Rental dates
- Tour selections
- Payment details
- Travel preferences
- Accommodation preferences (if applicable)
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Sources
02. How We Use Your Information
We leverage your collected data towards the following operational tasks:
- Process and manage bookings smoothly
- Verify rider eligibility and identity parameters
- Provide direct customer support and troubleshooting
- Respond explicitly to system inquiries
- Improve our structural services and website performance metrics
- Send booking confirmations and critical route or trip updates
- Comply with strict legal and regulatory requirements in India
- Prevent fraudulent activities and unauthorized platform access
We do not sell or rent your personal information to third parties.
03. Payment Information
- Payments made through our website are securely routed and processed by trusted third-party payment service providers.
- We do not store your complete credit card, debit card, UPI, or banking credentials on our local servers.
- All financial transaction exchanges are processed through modern secure payment gateways deploying industry-standard encryption protocols.
04. Sharing of Information
We will share your processing information only when entirely necessary with:
- Government and law enforcement authorities when legally mandated
- Accommodation providers specifically associated with your route booking
- Transportation logistics providers involved directly in your trip pipeline
- Authorized payment processors
- Professional advisors, insurers, or legal panels where mandated by regional law
We will never sell your personal information to marketers or unrelated third parties.
05. Cookies & Tracking Technologies
Our web infrastructure utilizes cookies and comparable tracking identifiers to:
- Improve website navigation and technical stability
- Remember specific layout preferences
- Analyze high-level traffic metrics
- Enhance total user experience layout
You hold the absolute option to disable cookies through your independent browser controls; however, note that select features may fail to render correctly.
06. Data Security
We enforce thorough administrative, technical, and physical security measures designed to shield your personal parameters against unauthorized breach access, disclosure modifications, misuse, loss, alteration, or absolute destruction.
While we work meticulously to safeguard your information, no transaction medium over the internet can be certified as 100% secure; we cannot promise absolute security.
07. Data Retention
Personal datasets are archived exclusively for the duration necessary to satisfy standard business processes:
- Fulfill booking obligations completely
- Meet regional legal and accounting standard compliance requirements
- Resolve legal disputes or enforce explicit service agreements
Upon expiration of necessity timelines, records are structurally scrubbed or completely anonymized.
08. Third-Party Links
Our digital surface contains outbound routing links pointing to external channels (hotels, medical networks, payment processing platforms). We do not assume accountability for the privacy structures or textual statements curated on third-party domains. Users should read external policies directly.
09. Your Rights
In accordance with governing privacy criteria, you reserve the right to request:
- Direct access to view your personal datasets held on our servers
- Immediate correction of inaccurate configuration data
- Absolute structural deletion of personal profiles
- Withdrawal of functional data processing consent
10. Children's Privacy
Our logistical services and high-altitude motorcycle operations are strictly unavailable to minors under 18 years of age. We do not purposefully extract datasets from children. If records are identified as inappropriately logged, immediate deletion tasks will execute.
11. Changes to This Privacy Policy
We reserve the right to modify or adjust this Privacy Policy structure seamlessly at any time. Updates enter binding authority immediately upon live publishing deployment. Continued use of our logistics assets constitutes your complete agreement to updated revisions.
